RedeHost Internet has recently agreed to become the authorised reseller of SmarterTools Inc. to sell its product line, including the SmarterMail mail server, SmarterStats Web log analytics and SEO software, and SmarterTrack customer service software.
SmarterTools Inc., an information technology management software company based in Phoenix, Ariz., is known for offering Windows mail server, customer service software, and Web log analytics and SEO software.Officials at SmarterTools said they selected RedeHost for its support and service quality. RedeHost will offer the SmarterMail mail server solution, a cost-effective Microsoft (News
- Alert) Exchange alternative that brings enterprise-level functionality to businesses, ISPs, and Web hosting environments.
It includes a rich Webmail interface, file storage, detailed reporting, events/notifications, throttling, email archiving, intrusion detection/prevention, advanced synchronization, out-of-the-box antispam and antivirus and optional add-ons for Exchange ActiveSync, Commtouch (News
- Alert) Premium Antispam, and Commtouch Zero-hour Antivirus, according to company officials.
RedeHost will also market and sell the SmarterTrack which is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. It comes with a ticket system, live chat, call logs, time logs, Who’s On, branding and language support, cost analysis, data mining, reporting, surveys, a task management system, and a knowledge base.
Whereas, the SmarterStats which is in RedeHost list, is a Web log analytics and SEO software that cost-effectively delivers relevant, accurate, and detailed website statistics to help businesses increase conversions and maximize ROI.
RedeHost is highlighted by its support and service quality and it claims that its main objective is to offer high level infrastructure 100 percent placed on Brazil beyond big flexibility of plans, great support and SLA (Service Level Agreement).
Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.Edited by
Carrie Schmelkin