Support.com, a US-based computer technology company delivering a comprehensive solution for monetizing technology services, announced the availability of its Tablet Setup and Optimization service, a service designed to help consumers and small businesses get the most from their tablets.
"Consumers and small businesses are adopting touch-centric tablet devices in large numbers. Our partners are seeking to help their customers get the most out of their tablets and our service has been designed to help with the challenges most common to these increasingly popular devices," Josh Pickus chief executive officer at Support.com said in a statement.
The Tablet Setup and Optimization service includes a system optimization app that extends battery life and improves privacy and security, enables access to over 150 online training videos, tech support for Wi-Fi setup, e-mail setup and app store access. Currently, the service supports both Android (News - Alert) and Windows 8-based tablets, and partners can sell this online, over the phone or via in-store service card programs.
Apart from the tablet service, Support.com offers partners a broad array of remote and onsite premium technology services to meet the current and future technology needs of their customers. Support.com’s programs are offered via channel partners, which include communication providers, retailers, technology companies and others.
The company’s solution includes a SaaS (News - Alert)-based Nexus Service Delivery Platform, mobile and desktop apps, technology specialists and proven expertise in program design and execution. Support is extended to a wide range of devices in the connected home including PCs, Mac devices, home networks, peripherals, smartphones, tablets, game consoles and cameras.
Support.com recently partnered with AppDirect, the global cloud service marketplace company, to initiate technology integration for delivering world-class, cloud-based support solutions to its clients. With this deal, Support.com’s technology services and SaaS based Nexus Service Delivery Platform is made available to the cloud service marketplace partners of AppDirect.
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Edited by Brooke Neuman