Call centers are always seen as a source of employment to a city, but it is not just job seekers who benefit: the companies, themselves, can make a tremendous amount of money. Now, QCSS & Greene, a B2B and B2C telemarketing, telesales, lead generation, and inbound calling firm, has been recognized by Inc. magazine as one of the fastest-growing companies in the United States.
QCSS & Greene was ranked at 1,901, citing a 200 percent, three-year growth rate. The list of 5,000 companies includes Living Social, Green Box (News - Alert) Foods, Econohomes, Apartment List, and Maestro Technologies, among others. The honorees come from a broad spectrum of industries, including advertising and marketing, IT services, retail, telecommunication, government services, software, business products and services, logistics and transportation, health, human resources, and food and beverage. Inc.’s profile of QCSS & Greene show that the company had 2009 revenues of $1.2 million and 2012 revenues of $3.7 million.
According to the company’s statement, QCSS & Greene attributes its success to quality work, teamwork, their pursuit of “best-in-class customer service,” and their ability to deliver “genuine interactions and effective communication solutions.” The company sees the ability to provide jobs as being as important as their growth, noting that they have been involved with such programs as Jobs4America and Joining Forces. Eric Schurenber, the editor of Inc., calls the companies on the list “the hidden champions of job growth and innovation” and “the real muscle of the American economy.”
Catherine Karabetsos, the CEO of QCSS & Greene, expressed her excitement about the achievement in a recent statement. She promises continued growth and alluded to some upcoming hope for job seekers in the communities where QCSS & Greene have call centers. “Over the next year, we look forward to continuing to grow, creating additional jobs in our communities… We have no plans of slowing down, and, with our amazing team and clients—the sky’s the limit,” she said.
Edited by Rory J. Thompson