Call Center Services

Norwalk, CT (January 21, 2010) — Technology Marketing Corporation (TMC®) announced today the winners of 2009 Product of the Year Awards, presented by Customer Interaction Solutions magazine, the leading publication covering call centers, CRM and teleservices since 1982.

 

The editors of Customer Interaction Solutions selected companies to receive the esteemed Product of the Year Awards based on their vision, leadership and diligence.

 

“Companies earning a Product of the Year Award represent the best in the industry.

 

Winners have demonstrated a devotion to excellence and the further advancement of the call center and CRM industry through their innovational products and services. I offer my congratulations to all winners, and I look forward to seeing their contributions to the industry in the coming year,” said Erik Linask, Group Editorial Director, TMC.

 

“For 12 years, Customer Interaction Solutions has recognized the most ground-breaking products by granting this prestigious award to the most deserving companies.  We are so proud to honor the greatest achievements in the advancement of call centers, CRM and teleservices technologies in 2009,” said Rich Tehrani (News - Alert), CEO, TMC. 

 

“These companies have proven their dedication to quality in solutions that benefit the customers’ overall experience as well as ROI for companies that use them,” Tehrani continued.

 

Below is a full list of Product of the Year winners. This list will be published in the January 2010 issue of Customer Interaction Solutions magazine (www.cismag.com).

For more information about TMC and Customer Interaction Solutions magazine, please visit www.tmcnet.com.

 

 

2009 Customer Interaction Solutions Product of the Year Award Winners

 

 

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

 

 

Technology Marketing Corporation (TMC) is a global integrated media company helping clients build communities in print, in person and online.  TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends.  TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet.com/.

TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com. 

For more information about TMC, visit www.tmcnet.com.

 

 

TMC Contact:

Jan Pierret

Marketing Manager

jpierret@tmcnet.com